Printer is asking for an user acces code instead of windows login and password?.

[munish259272]

I have been seeing the HP printers asking(LaserJet M4555 MFP, LaserJet 500 color MFP M575 etc) for user access code instead of windows login and password.

One thing i have noticed  is that when this happens there is a slight change in the EWS page configuration at security -> access control.The device administrator tabe is unchecked as you can see below ehen this happens

Have tried cold resetting the printer and restore facory settings but this does not works and some thimes it does works for a while but the issue is returing back.

We do not need this access code promt instead we need the usual windows login and password that used be there originally.

[Eduardo_G · Accepted solution]

The current configuration on your screenshot is showing that the Default Sign in Method, on the last column from the table header, is set to Local Device. All permissions are also set to use the default method ("Use Default" on the "Sign In Method" column).

In order to use the Windows authentication method, you have to setup the "Windows" sign in method on the section above:

 

Then set the default "Sign In Method" from the permissions table to "Windows".

Regards,

Eduardo_G