Printer is in "single cartridge mode" - how to change this?

[betty341]

Installed new color cartridge and printer then told me the black cartridge was "protected", needed to be replaced and wouldn't print.  Until then the printer was working fine.   Removed the black cartridge, printer went into "single cartridge mode" and printed document without any black.  Have installed new black cartridge and still won't print.  Seems to be stuck on "single cartrigde mode"  How do I fix that?

[Snookie3]

I changed black cartridge and my printer says printing in single cartridge mode?

[Chasinghawk]

I had this issue......I solved it by removing the tab on the cartridge so the printer knows they both are there.

[baffledofbarham]

Removing the tab worked for me, too . . .

[Byrnes1]

After changing the black cartridge, the printter says I am printing in single cartridge only. It now prints unreadable grey. How do I change that?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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