Printer is offline all the time! Help!

[fcu]

My wireless HP LaserJet Pro 200 color MFP M276nw goes offline all of the time.  We have printed the wireless configuration pages that state that there is not a problem and that the printer is connected with a good signal.  We can print off our phones wirelessly (anywhere in our house), but the printer does not seem to communicate with our Dell Inspiron (crappy Windows 8). 

[Gemini02]

Hi @fcu ,

I see that printer keeps going offline on the computer, but you can still print using your phones wirelessly.
I can help you with this.

Most likely the router reassigned the printer a new IPv4 address and the computer isn't recognizing it.

Print a configuration page to get the printer's IPv4 address.

Printing a Configuration Report.

If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer)

If it loads the printer's network page then the printer is on the network.

Check the port showing on the computer, to make sure it matches the printer's IPv4 address.

Go to the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printers.

Right click on the printer and left click printer properties, select the ports tab.

Click on configure port to view the IPv4 address.

If the IPv4 address doesn't match the printer's IPv4, then create a new port with the new IPv4 address.

Close the configure port window.

Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.

Type in the proper IPv4 address for the printer.
Make sure the printer is online.

Test the printer.

If the problem persists, follow the steps in this document for the printer being offline.

'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.

I would also setup a Static IP address, to the router will assign the same IP address.

Printer Does Not Maintain a Wireless Connection.

Disregard the title. Go to Solution three: Assign the printer a static IP address.

Let me know the outcome.

Have a wonderful day!
Thank You.

[GMaMoses]

This helped get my printer back online. I couldn't print to it at all.  Thanks for your help.

[Rotozaza]

Please update those links above, they're not Lithium ready.

My new Color Laserjet MFP 377nw is offline after printer automatic shutdown. Connected by WIFI.

My WLAN keeps IP adress, I even can access printer by http://ip.ip.ip.ip/info_deviceStatus.html?tab=Home&menu=DevStatus, but on my WIndows 10 it remains offline.

The only way to make it online again is to reenter WLAN credentials.

Please advice.

I just replaced a Brother and I'm already sorry that I've choosen HP again... left it for bad quality opf notebooks and printers some years ago

[Soozeee]

Wow! I had this problem all the time. I have just followed your instructions and it has fixed it!

Thanks so much

[Rotozaza]

It is a WSD Printer Port issue. Although great new standrad driver, it seems to fall short in self clearing status.

Check if driver installtion is linked to WSD, if yes reconfigure port to use TCP/IP.