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‎03-03-2017 10:47 AM

HP Recommended
Product: HP Color LaserJet M452dn
Operating System: Microsoft Windows 7 (64-bit)

New Printer with additional tray 3. Test page prints to tray 2, but some documents is trying to print to tray 1. Thanks for help.

1 REPLY 1

‎03-03-2017 08:30 PM

HP Recommended

Generally when the printer tells you to print to tray 1 it means the job being sent to the printer is asking for a paper size and/or type that the printer does not think it has in any tray. Check you paper size and type settings for trays 2 and 3 and then check what each job is asking.

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