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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-11-2017 12:09 PM

HP Recommended
Product: HP Envy 7645
Operating System: Microsoft Windows 10 (64-bit)

No new software,  just updates.  HP updates seem to fail, but printer was printing fine until I printed a picture.  I reset back to factory default but it is still printing things too small and not printed my Greeting Card programs cards correctly.  Highly frustrated. 

1 REPLY 1

‎05-13-2017 03:33 PM

HP Recommended

Hi @Ladylaine,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print properly from your HP ENVY 7645 e-All-in-One Printer.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Changing Font Size in Printed Documents or Web Pages

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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