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Ladylaine
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Message 1 of 2
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Printer issue, not printing correctly anymore.

HP Recommended
HP Envy 7645
Microsoft Windows 10 (64-bit)

No new software,  just updates.  HP updates seem to fail, but printer was printing fine until I printed a picture.  I reset back to factory default but it is still printing things too small and not printed my Greeting Card programs cards correctly.  Highly frustrated. 

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Rainbow23
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Message 2 of 2
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HP Recommended

Hi @Ladylaine,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print properly from your HP ENVY 7645 e-All-in-One Printer.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Changing Font Size in Printed Documents or Web Pages

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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