Printer issue, not printing correctly anymore.

[Ladylaine]

No new software,  just updates.  HP updates seem to fail, but printer was printing fine until I printed a picture.  I reset back to factory default but it is still printing things too small and not printed my Greeting Card programs cards correctly.  Highly frustrated. 

[Rainbow23]

Hi @Ladylaine,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print properly from your HP ENVY 7645 e-All-in-One Printer.

Let's go through a few steps to troubleshoot this issue.

And here's the step by step guide for you in the link: Changing Font Size in Printed Documents or Web Pages

Let me know how this works.
 

You have a good day ahead.