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- Printer keeps saying Out of Paper

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04-27-2017 04:16 PM - edited 04-27-2017 04:18 PM
Hello,
I am having a lot of frustration with this printer telling me that it is out of paper. No matter what I do it won't print because the printer can not seem to recognize that there is actually paper in there. I have done everything that HP tells you to do in order to fix it. I ran the "Paper Feed Cleaning" service and I have cleaned the rollers.
What else can be the problem? The printer has not been used much and worked fine the last time I used it.
This is killing me. I don't want to have to get a new printer just because of some silly thing but I can't figure it out. I know if I can't figure this out and have to get a new printer, HP is out of the question.
Please help!!!
Thanks,
Jack
04-27-2017 09:31 PM
Hi Jack,
Thank you for using HP products.
You may want to follow the steps on this documents just in case you may have missed out any steps previously.
HP Deskjet F4400 All-in-One Printer Series - 'Out of Paper' Error Message Displays on the Computer and the Printer Does Not Pick Up or Feed Paper
https://support.hp.com/sg-en/document/c02231830
There could be a printer faulty if you have already tried all of the previous solutions and the product will not print a self-test page on plain white paper.
Hope this helps to resolve your issue.
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