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- Printer making a funny noise

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05-05-2017 02:00 PM
When I try to print any documents the printer makes a funny noise like a machine gun rattling when the carraige gets ready to print. It prints good just makes a noise. Is there a way I can fix this?
05-07-2017 02:37 PM
Hi @MommyBear_2
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that the printer is making noise.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
I recommend you to update the printer firmware and check if it helps. Follow the steps in the below article to update the firmware.
If the issue persists, follow below steps.
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If the printer is off, turn on the printer, and then check the status of the printer.
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If the printer starts printing jobs from the print queue, your printer is clearing out queued print jobs and is online. You can stop troubleshooting.
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If the printer goes to an idle state after its startup routine, it might be online.
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If the computer still shows the printer as offline, continue using these steps.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the printer power cord from the wall outlet.
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Wait at least 60 seconds. Restart the computer while you are waiting.
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Plug the power cord back into the wall outlet.
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Reconnect the power cord to the rear of the printer.
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If the printer does not turn on by itself, press the Power button to turn it on.
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Make sure the printer is connected to the computer or the network.
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Wireless network connection: On the printer, open the Wireless network or Settings menu to make sure the wireless signal is turned on. Make sure the light next to the Wireless icon
is on and steady.
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Wired network connection: Make sure the cable is connected to the printer Ethernet port
and to an available port on the router. The green link light should be steady, and the orange activity light should blink.
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Figure : Connect the cable to the printer and to the router
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USB connection: Make sure the cable is securely connected to the printer and to a working USB port on the computer.
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Try to print.
Let me know how it goes and you have a great day.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
