Printer paper gets stuck halfway.

[Vishalp]

I removed my deskjet 3535 after years and tried to print a page. Though the ink must have dried up but i just tried to check the rollers. But after giving a print the paper gets stuck halfway, I have to manually pull the paper out. 

[Dvortex]

Hello @Vishalp, Hope you are well!

Thanks for stopping by the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. 

I see by your post that you are having trouble while printing using your Deskjet printer. I would suggest you perform a hard reset on your printer:

• Unplug the power cable while the printer is powered on.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then turn on the printer and check.

If the issue still persists, I am afraid there could be a hardware failure with the printer. It would be better if you contact HP Phone support to set up a service for your printer. Since this is an older model printer, you should be able to get some good upgrade options.

You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

If you have any troubles, let me know and I will do my best to help.

Cheers 🙂

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