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‎03-08-2017 08:23 AM

HP Recommended
Product: Deskjet 895 cxi
Operating System: Microsoft Windows 7 (32-bit)

I have this printer that when you tur on it the ink cradle moves but stay in the lef side and the power and paper icon lights keep blinking all the time. Please help me.

1 REPLY 1

‎03-08-2017 09:44 AM

HP Recommended

The Deskjet 895cxi is officially in the "retired products" category, so many of the support documents have been removed. The user manual is still online here, it may be useful to save it.  From page 62 of the manual:  

 

Both lights blink

 

• Paper may be jammed in the printer. Open the front cover and remove any jammed paper. Close the front cover and turn the printer off, then on again. Go to “Clearing a Paper Jam” on page 67.  

• The cartridge cradle may be jammed. Close the front cover, turn the printer off, then on again.

 

If you open the lid (with the power on) do the cartridges move to the center?  If there is a jam of the cartridge cradle it may be due to aerosol fogging of the encoder strip.    In this case you might try cleaning the encoder strip as shown in the post here.  The encoder strip is fragile, please read and heed the warnings.  Only use water to clean the strip, not alcohol or any other solvents as the fine lines printed on the strip are needed for proper operation of the printer.  Be gentle!


Bob Headrick,  HP Expert

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