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Kilt
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Printer problems

HP Recommended
HP Officejet 6600
Microsoft Windows 10 (32-bit)

After upgrading to Windows 10.

When I try to print I receive an error message "You do not have permission to edit the settings for this printer. Contact System Administrator if settings are to be changed".

I have install the lates printerdriver from HP support center.

The printer's scan function is working properly.

I'm a single user on my PC and noted as administrator under Settings / Accounts.

My PC is branded HP Compaq.


How do I get permission to use my printer?
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Dvortex
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HP Recommended

Hello, @Kilt – Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!

 

I understand that you are having trouble printing after updating to Windows 10. I’d suggest a clean install to try and fix the issue. Here are the steps:
 

  • First, unplug the USB cable from the printer if present.
  • Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Restart your computer.
  • Now click http://hp.care/2o1bRj3 to install the software.
  • Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.


Those steps should do the trick, let me know the outcome!

Good luck 🙂


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DVortex
I am not an HP Employee
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