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albu
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Printer smudges

HP Recommended
HP officejet Pro 8600 Plus
Microsoft Windows 10 (32-bit)

I have smudges in the top left corner and a few places on the left side of the page, usually only after printing several copies.  I have cleaned the print heads, aligned the print heads and put in a new black cartidge.  It only happens with the black color.  

 

Thank you for any advice!

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Rainbow23
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Message 2 of 2
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HP Recommended

Hi @albu,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing print quality issues with your HP Printer.

 

This issue could occur if the printhead is not aligned properly or defective.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Fixing Poor Print Quality

 

Let me know how this works.

 

You have a good day ahead.

Rainbow23
I am an HP Employee

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