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‎03-27-2017 01:15 AM - edited ‎03-27-2017 01:18 AM

HP Recommended
Product: M476DW
Operating System: Microsoft Windows Server 2008 (64-bit)

We have a color printer that our users access via Wifi. It used to perform well but recently it has gotten considerably slower, particularly when printing PowerPoint slides. There are no error messages on the printer or on the users' devices. According to the users nothing has changed in the ways of drivers/firmware. Is there any way that a printer of this type can start displaying this issue and how can it be solved?

 

The printer is in a seperate network from the rest of our company so the company's general printer drivers can't be in the way. The rest of the company uses a central printing queue with Safecom. This department is the only exception.

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