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‎05-04-2017 04:40 PM

HP Recommended
Product: Envy 5660
Operating System: Mac OS X 10.10 Yosemite

I have two of these printers in different locations. I'm at one location for about 5 months, and at the other for 7 months each year. My previous experience with HP inkjets: the cartridges have dried and often must be replaced when I print for the first time at one location or the other. Now that I have a couple of new printers (Envy 5660) I'm wondering if this problem can be avoided or remedied.

 

Here are my questions: 1) Is it feasible to remove the cartridges and take them with me to the new location to be used in the other printer?  2) If not, is there a way to prevent the drying out; e.g., remove the cartridges and put them in a plastic bag or some such thing for several months? 3) Is there a way to restore the dried out cartridge (I've been told to hold it in boiling water for a couple of minutes while not getting the business ends of it wet)?

 

Thanks. 

 

 

1 REPLY 1

‎05-04-2017 05:06 PM

HP Recommended

Hi,

 

Welcome to HP Support Forum. Yes, you can keep with you or at the same place with your printer using the following ways:

 

    https://support.hp.com/us-en/document/c03007680

 

Regards.

BH
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