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‎03-19-2017 04:29 AM

HP Recommended
Product: HPEnvy5530

Our printer is connected to the wifi but will not conncet to any of our devices on our network.  Please help!

1 REPLY 1

‎03-19-2017 03:47 PM

HP Recommended

Hi @Otto12

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are unable to print wirelessly from devices on the network.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

For Windows: http://hp.care/2f5VAnu

 

For Mac: http://hp.care/2mGil4p

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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