Printer won't do 8x6 photos

[daggers1]

If I try to print on 8x4 inch HP everyday glossy photo paper the print gets clogged in the works.  Nothing wrong with 6x4 photo paper or A4.

Any suggestions please?

[Dragon-Fur]

@daggers1

I never heard of 8X4 inch photo paper -- and I don't need to have recognized it.

If your printer does not recognize the paper, it could be trouble.

You can create a custom form so the printer can handle this "odd size" paper.

From the How-to Section > Print > Instructions and Settings >

HP Printers - Printing and Changing Print Settings (Windows)

Section:  How to change the paper type, size, and paper tray selection

Calls

HP Printers - Creating Custom Paper Sizes

More Help:

Printing Preferences

Section:

Custom Paper Sizes

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[daggers1]

Sorry, I had the correct 8x6 in the subject heading but slipped up by putting 8x4 in the message.  8x6 is recognised as a standard size but each time I try printing on it it sticks in the printer and has to be pulled out by hand.  HP paper is as supplied direct.  6x4 is OK.

Thanks for interest.

[Dragon-Fur]

@daggers1

I do not see the 8X6 / 6X8 inch size in the printer's Specifications > Paper Handling.

A5 is listed at 148 x 210 mm (5.83 x 8.27 in).

I agree that it is possible that the documentation is incorrect.

In that you say the paper is indeed recognized as a standard, usuable size and weight, you should not need to create a custom form. 

• If the Media type (kind of paper) does not match, you may need to change the Media setting
• If the size is a "standard" size, simply choose this in (Advanced) > Paper Size
• Remember that the weight of the paper is important - do not use paper that exceeds the printer's Specification

Reference:

Printing Preferences

Section: Printing Preferences Examples - OfficeJet 8630

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You mentioned the following:

 "HP paper is as supplied direct."

Can you elaborate?

Do you mean to say the paper size, weight, and printing surface  is supposed to be usuable / appropriate for this printer model?

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