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HP Recommended
HP Color LaserJet Pro MFP M477
Microsoft Windows 10 (64-bit)

I have installed two "HP Color LaserJet Pro MFP M477fdw - Fax" printers on our server (Windows 2012 R2 Essentials).

All clients are able to connect to these (shared) printers.

Except for one client, this client keeps returning error #87 when I try to install either of the two printers.

 

What can I do to resolve this?

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