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HP Recommended

If you click the "Installed" under "Tray 2" of "Installation Options," it should give you a drop down menu that includes "Not Installed." Click "Not Installed" and this should allow you to see the changes in the photo paper pick up when you try to print the next time.

HP Recommended
Hi thanks for replying. The photo tray option to click on is on installed , and won't let me change to not installed. It's so complicated.
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