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HP Recommended
Officejet 7612
Microsoft Windows 10 (64-bit)

Hello,

 

My printer won't print my A3 files in clolor and the quality is wobbly.

It does not have a problem with A4 sized files or A3 copy's. Only with the A3 printed flies.

I ran all the cleaning systems (on A4 format) and they are fine. Like i said A4 is fine. A3 is a problem.

 

Please help me. I need my printer for school work and now I can't use it.

 

Thanks

 

- Floor

 

1 REPLY 1
HP Recommended

@FloorFloor

 

Welcome to HP support community.

 

Update the printer firmware

Refer the steps mentioned in this HP document to update the printer firmware:- Click here

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and run printer full feature driver

Click here to download the driver.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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