Printer won't print colour

[Nayah9]

HP Smart and latest printer update are already installed.

Test pages from HP Smart come out fine with colour and everything.

Colour printing also works perfectly fine when I do it from my phone (Samsung Galaxy S20 FE 5G).

However on my laptop (HP Omen 15-AX216NF), when I print from any application (Word, Acrobat, Chrome, Photos, etc.) it just won't print in colour no matter what settings I use. Could it be a compatibility issue with Windows 10?

I'm on the latest Windows 21H1 version.

Please help, I've been trying to solve this problem for so long. Thanks!

"HP COMMUNITY TEAM NOTE"

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[ferRX]

Hi @Nayah9 ,

1. Download the HP Print Doctor from the next link:

https://support.hp.com/us-en/product/details/hp-envy-4520-all-in-one-printer-series/5447920

2.    Run and select the option for "Fix Printing"

3. Restart the computer and try again to print in Color.

* Click on Yes button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.