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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-08-2019 03:15 PM - last edited on ‎12-19-2024 10:14 AM by

HP Recommended
Product: HP 600 M601

We have 4 HP 600 M601 LAser Jet printers and only buy HP toner cartridges.

 

Three of the printers develop lines after the cartridge is 1/2 used. Nothing we do corrects the problem, except change out the cartridge. 

 

Is anyone else having a problem with toner cartridges from Quill, that say it is HP?

 

thanks

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

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3 REPLIES 3

‎04-08-2019 03:50 PM

HP Recommended

Are you sure these are OEM and not remanufactured? Quills website seems to push refurbished, not OEM toners. If they are remans then 50% of normal life might not be unusual, it really depends on the skill to the person rebuilding the cartridge and the quality of materials used. I would be chasing Quill for warranty on those cartridges.

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‎04-09-2019 06:50 AM

HP Recommended

Yes, they are HP cartridges. 

I've contacted HP and becuase they are older machine they blew me off. 

But, I these printers were 900.00 each x 4, so I'm not happy with HP.

 

 

 

‎04-11-2019 06:55 AM

HP Recommended

It has to be HP- it is their machine AND their cartridges.

 

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