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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-01-2017 08:10 AM

HP Recommended
Product: Officejet Pro 8610
Operating System: Microsoft Windows 7 (64-bit)

I am  receiving message 'Missing or Failed Printhead' even after installing all new cartridges in my Officejet Pro 8610.

1 REPLY 1

‎03-01-2017 08:54 AM

HP Recommended

Hi 

 

An Ink System Failure error OR problem with printhead message displays on the printer control panel, and the printer does not print. 

 

Please click the below link and follow the steps . 

 

http://support.hp.com/us-en/product/HP-Officejet-Pro-8610-e-All-in-One-Printer-series/5367603/model/...  

 

( Skip Updating firmware step in the link if there is error msg on printer ) you dont have to perform that step.

 

revert for any clarifications 

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