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HP Recommended
HP officejet Pro 8500A Plus
Microsoft Windows 10 (64-bit)

I need to replace printhead how do I know which needs replacing?

1 REPLY 1
HP Recommended

Hi @AngelL47,

 

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As I understand you want to replace the printhead for your HP OfficeJet printer and you would like to know which one needs a replacement. I'll be really glad to help you with this,

 

In this scenario, I would suggest the best thing would be to print a self-test report which would give us a clear picture as to which colour is missing and that's how you can go ahead and replace the print head.  Please go through the steps for printing a self-test report.

 

To know more about the printhead - Click here

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

                                                           

And I Hope you have a good day, Ahead.

 

Regards,

Jeet_Singh
I am an HP Employee

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