Printhead on 5525 ded, where can i buy replacement?

[Suchos]

Hello,

so, my black color stoped printing few days ago. I tried to clean it, but its not printing. Can i buy replacement in Czech Republic? I was looking but i cant find anything. Thanks for help.

[Rainbow23]

@Suchos,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that your HP Deskjet Ink Advantage 5525 e-All-in-One Printer does not print in black and you wanted to know if the cartridge was available in the Czech Republic for replacement.

For cartridge replacement, you may check the link: https://h22203.www2.hp.com/suresupply/

 or you may contact HP phone support for further assistance at the link: www.hp.com/contacthp

For the cartridge issue, you may check the link: Black Ink Not Printing and Other Print Quality Issues
 

You have a good day ahead.
 

[Suchos]

No, i dont need cartridges. My printer stoped printing black. So i instaled new black cartridge, but it wasnt working anyway. I opened the printer and tried to clean the printhead, but it doesnt help. If i try to print black text, it makes sound like its printing, but the paper comes out white. And when i try to print the "Quality test page" from printer menu it comes out, but printed only with colors - no black (which is weird, like the printer knows, that something is wrong with black color while if i try to print black text only, it does not use color cartriges and leaves the paper white)....so i assume, that my printhead is broken or blocked by dried black color. Or is there something else what could be broken?

edit: i use ONLY original cartriges from HP

[sabretooth04]

Try these Youtube videos here.

https://www.youtube.com/results?search_query=hp+5525+printhead

Search for more if needed.  If no joy your printer is toast.

[Suchos]

i did everything in these videos. Several times. Its not working