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‎02-10-2017 07:27 PM - edited ‎02-11-2017 10:53 AM

HP Recommended

I have an HP Officejet Pro 8600 which I've had for just under two years.  All the print cartridges are full, but the color is completely off.  I've tried cleaning the printhead but this hasn't helped.  I attach a copy of the Printer Status Report. Any advice appreciated!Printer Status Report.jpg

2 REPLIES 2

‎02-11-2017 08:16 AM

HP Recommended

Try here.

 

http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322914/m...

 

Let us know.

‎02-14-2017 01:50 PM

HP Recommended

Thanks for your response.  So it looks like I need to order a new printhead for $120, which is a bummer.   Even more frustrating is that the printhead is out of stock.  So it will probably be easier to purchase a brand new printer!

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