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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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03-13-2017 10:31 PM
Just put in new full set of ink cartridges (black, yellow, cyan, blue, and photo) original HP 564X, however when documents are printed nothing shows up on the paper; have tried printing many times and get the same results. I checked the ink cartridge levels and it shows all colors as being full, but still nothing prints out. Is it possible that this printer has seen its final days? It is at least 6 years old. Also I noticed that some of the icons on the menu screen is not constantly lit up as before, but when touched the icon will light up and it does function; just doesn't light up in resting mode as it previously did. Any idea as to why it doesn't print documents although new, fully loaded ink cartridges are linstalled?
03-14-2017 07:04 AM
i am trying to hep you to get rid of your printer problem. This may be happened due to malfunctions of your ink cartridge or low level ink cartridge issues. By buying good conditioned ink cartridges from trusted HP websites and replacing old one with new one, you can get out from this issues.
Shira