Printing 5x7 photos cuts off part of the photo

[txbearsfan]

When I print photos in the 5x7 ratio, it cuts off part of the photo (usually the side of someones body and/or face). It is printing on othe right paper size though (the 5x7 paper slot, not the regular legal letter 8.5"x11")

Too the best of my knowledge, I have cropped and sized the photos correctly for a 5x7in ratio print. For instance, my photo dimension/sizes are "507x702",  "1452x2032", "992x1390" and "898x1258" respectively. I have tried printing the original format sizes as well (not cropping it to the right ratio) with the same results.

All of my drivers are up to date. I am running Win 7 64 bit with an HP Photosmart Premium printer.

I am have tried multiple software. For example, "Microsoft Office Picture manager",  "HP Photo Creations", "Paint" and others.

The print preview looks fine (the picture looks whole). Nothing looks like it is going to be chopped/cut off. It does not print like the print preview shows.

I have tried printing "borderless", without borders, "fit to frame" and without "fit to frame" all with this same result.

I have had this issue for years (ever since I have owned the printer). Luckily I havent really had to print many 5x7s.

If this question has been asked before I apologize as I searched this forum using various terms and didnt find anything related to this issue.

Please assist.

[banhien]

Hi,

My question: what is the ratio of the photo itself ? also 5 by 7 ?

Regards.

[txbearsfan]

Yes, 5x7. Too the best of my knowledge. The bigger numbers I gave in the original post were the dimensions.

[banhien]

Hi,

Which software do you use to print ? There are many software around which can give you true WYSIWYG for example:

                    

The above example shows ratios of the image and paper are not the same therefore you can see a white border. You can select  Stretch to page and the image will cover the whole paper size but it will be stretched.

If you wish to try this software, you can download free from:

         http://www.irfanview.com/main_download_engl.htm

Regards.

[txbearsfan]

I downloaded, installed and tried "IrfanView". I am still having the same issue.

The pictures seem to print out fine (without part of the picture being cut off) on the regular paper size (8.5" x 11") but with the 5" x 7" cards part of the picture is still being cut off. I have tried multiple options under "print" ("original size" "best fit to page" and "strectch to fit". I even did "custom" 5x7. I get the same results when I go to "printer setup" and change the "paper size" to 5" x 7". It is only when the paper size is selected as 8.5" x 11" does it print out on the regular size paper and without any cropping. When it prints out on the regular size sheet it fills the whole sheet, even though the aspect ratio of the photo is 5x7.  

I took a picture to give you an example of this. Is there anyway to post a picture on this site?

Thank you for your help up until this point. I could not find the solution online while searching through multiple websites and forums.

[txbearsfan]

Anybody?