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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Hello,
I hope you have downloaded and installed the printer software before starting to print.
However try the below steps to check if the issue printer related.
- Try making a Color Copy of a document/ picture . If it works fine then the printer has no issues. try the below steps.
- obtain the Printer software for HP ENVY 7640 printers: http://123.hp.com/ENVY7640
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
2
0
0
HP Recommended
HP Recommended
Hello,
Please try the below step.
Place a photo on the scan glass ( print side facing down )
On the front panel of your printer,
Press the Copy (icon) > Document > Start Color
If the issue still persists, then click here to access the steps that should resolve the issue.
If Copy works fine and not when you print using a computer, then click HERE to access steps that should resolve the issue.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
