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‎03-22-2017 12:24 PM - last edited on ‎03-22-2017 12:31 PM by Retired

HP Recommended

HP OfficeJet Pro 8710  [Personal Information Removed].  will not print Avery Name Tags keeps telling me not the right size paper.

1 REPLY 1

‎03-22-2017 12:37 PM

HP Recommended

Hi - Go ahead and try the following:

 

- First, validate that the paper size in the software you're printing from (i.e. MS Word, etc.) and the paper size in the printer driver (Go to Printers, right click on the 8710, and choose Printer Properties) are the same.

- Second, if that doesn't take care of it, change the paper type (normal, photo paper, matte photo paper, etc).  I've had this resolve that type of problem before - even though the error references paper size.

 

Hope that helps.

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