Printing on Custom Sized Paper (4.5 x 6.5)

[pinkysmith]

I am trying to print on 4.5" x 6.5" cardstock and no matter what i do printing winds up off center.  I have tried printing in Adobe Photoshop Elements as well as Microsoft Word and no matter what the documents cut off up to 50% of what should print.  I am using the HP Print feature and don't see any place to indicate that I'm not printing on 8.5" x 11" paper aside from the print dialogues in the software I'm trying to use.  Please help.

[8lives]

You also need to select this media size in the Printing Preferences > Paper/Quality of the 5660.

[pinkysmith]

Thanks for replying! Where would I be able to do that? If you mean on the printer itself I've already done that. I have it set to 4 x 6 brochure matte. Sometimes the paper goes through but, as I mentioned. it doesn't print correctly. Other times it refuses to print because it says the paper in the printer does not match the settings on the software.

[8lives]

Use this URL to create a custom form.

http://support.hp.com/ca-en/document/c03890386