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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I have an HP Deskjet 3522 all in one

 

I've only had it a couple weeks and I am trying to print out a purple clip-art however the image looks pink/magenta on the paper. 

 

I tired cleaning the printhead, the 6 colors that print after look ok, purple looks purple or slightly bluish purple

 

If I change the image color to blue it prints blue,

 

I updated the frimware today, that didn't help either

 

What else can I do to fix this?

 

1 ACCEPTED SOLUTION

Accepted Solutions
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To be exact, computers don't display purple, it only display red/green/blue, and it is the fixing of the right number of red and blue and maybe even some green to get you the purple color. If you have a magnifying glass, put it on the computer screen and you will know what I mean. Computers have to tell the printer, what that purple is when print, that's why are things like "color management", "color profile" to help so that the computer and the printer are talking in the same language. Usually there is a default setting, and if all are using the same setting, prints come out "match", if the setting is wrong, you may end up with certain color way off.
So, my suggestions are still:
1. check your monitor setting, some monitor has a button (or control software menu) to set the color temperature, try change it and see if the color on screen changed. Of cause if you are using the "simple color palette", then probably not the monitor. then
2. If you are on windows, right mouse on the printer, and select "Printer Properties", there should be a "Color Management" tab on the dialog, what is the color space or profile used?
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

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4 REPLIES 4
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1. Does the ink level display OK?

2. Does the clean printhead page look like the picture below?

3. If the answers are yes, the issue might be coming from the app, or your monitor color setting, or if you are on  a Mac, color profile settings.

Officejet Pro 8600 - envy 4500, 5000 - deskjet 3520 - clean printhead Scan.jpg

**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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The Ink levels are still good better than 75%

 

Yes the clean printhead page looks just like that

 

I've tried printing from several programs with the same result, I'm using a basic color palet purple should be purple, I'm not so conerned with shades but that it doesn't appear to be any shade of purple

HP Recommended
To be exact, computers don't display purple, it only display red/green/blue, and it is the fixing of the right number of red and blue and maybe even some green to get you the purple color. If you have a magnifying glass, put it on the computer screen and you will know what I mean. Computers have to tell the printer, what that purple is when print, that's why are things like "color management", "color profile" to help so that the computer and the printer are talking in the same language. Usually there is a default setting, and if all are using the same setting, prints come out "match", if the setting is wrong, you may end up with certain color way off.
So, my suggestions are still:
1. check your monitor setting, some monitor has a button (or control software menu) to set the color temperature, try change it and see if the color on screen changed. Of cause if you are using the "simple color palette", then probably not the monitor. then
2. If you are on windows, right mouse on the printer, and select "Printer Properties", there should be a "Color Management" tab on the dialog, what is the color space or profile used?
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

I have a NVIDIA GeForce GT 430,  I wasn't using any profiles; the printer also has no profiles, I tired calibrating the monitor that didn't help either. 

 

I went and manually adjusted the RGB of my colors and if I turned up the blue and red down the purple prints very nicely;

 

After some digging for names with the RGB numbers I have discovered that my preset purples are closer to fushia or magenta, which expains why they look like it

 

I'm still not seeing them on the monitor as pink, but at least it is not a printer issue but something with the display

 

I'm not sure if there is anything else to do to match the monitor with the printed color,  might just have to get used to it 🙂

 

Thanks for you help

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