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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2017 04:37 PM

HP Recommended
Product: Officejet Pro 8000 A809
Operating System: Microsoft Windows 10 (64-bit)

All of sudden, printer disappeared from my installed printer list.  I reinstalled and now connected through USB but cannot find bluetooth connection.  Appreciate help in getting reconnected via Bluetooth.

 

Using Win 10 on Surface Pro

2 REPLIES 2

‎04-20-2017 05:19 PM

HP Recommended

Hi,

 

Your printer does not support Bluetooth as shown on its specs.

 

    https://support.hp.com/rs-en/document/c01623205

 

It supports wireless. Now, please disconnect USB cable and re-run Setup and select Wireless or Network.

 

Regards.

 

 

BH
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‎04-22-2017 10:18 AM

HP Recommended

 

Setup ssys my computer is unable to communicate with printer at 192.168.1.2.

 

My router default gateway is 192.168.1.1.

 

Is this why I am not connecting?

Thanks

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