Problem finalizing subscription

[Joe953]

Hello. I am receiving the error message that there was a problem finalizing my subscription when I am enrolling a second printer in the instant ink program. I am using the hp smart app not a browser. 

[Betty0610]

@Joe953

Welcome to the HP Support Community.

I'd be happy to help.

This document should help you: https://support.hp.com/us-en/document/ish_3259776-1993270-16

Let me know if this helps.

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Thanks!

Have a great day!