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05-26-2017 02:09 PM
Hello, @Jeanette7 – Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
Going through your post, I see that you are facing issues while scanning. To assist you with this issue, I need to know the operating system on your PC. Please do reply with the same.
Also, is your printer Officejet 4400 or Deskjet F4400?
Thanks, I will watch for your reply!
Good luck 🙂
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