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- Problem in printing, getting thin striations on the sheet wh...

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03-24-2017 09:22 AM
I have HP Laserjet M1136 MFP, and when i take a print out , i get thin black lines on the sheet and also , traces of whatever i take a print out of.
how to get rid of this lines and traces to get a clear print ??
03-24-2017 07:08 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are facing print quality issues with your HP LaserJet Pro M1136 Multifunction Printer.
Let's go through a few steps to resolve this issue.
And here's the step by step guide for you in the link: Fixing Poor Print and Scan Quality
You may also check the link: Redistributing the Toner
If the issue persists, then you may update the firmware from the link: HP LaserJet Firmware Update Utility
Let me know how this works.
You have a good day ahead.
03-24-2017 09:22 PM
But the lines again appeared because the lines are back on the roller
This problem has arised since I refilled the cartridge
Previously there was no such problem.
03-25-2017 08:17 AM - edited 03-25-2017 08:20 AM
Thank you for your reply, I'll be more than glad to help you.
I understand that the issue still persists after following the steps provided in the previous interaction.
This issue could be with the cartridge as it was refilled.
HP recommends that you use genuine HP ink or toner cartridges. HP cannot guarantee the quality or reliability of non-HP cartridges or refilled HP cartridges.
Hence, you may install a new genuine HP cartridge and check the print quality.
Let me know if this works.
You have a good day ahead.
03-27-2017 03:32 PM
Thank you for the replying,
Please take your time and get back to me with the results,
I'll be awaiting your response and would be glad to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
