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- Problem installing drivers for Windows 10, HP Deskjet F4180

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07-24-2016 09:51 AM - edited 07-25-2016 10:52 AM
I have Windows 10 64-bit with all updates.
I have tried install HP Deskjet F2100/F4100 All-in-One Printer series Full Feature Software and Driver,
version 14.8.0
file name: DJ_AIO_NonNet_Full_Win_WW_140_404-4.exe
The wizard was able to detect my printer, but the during installation is displayed fatal error and all drivers and HP software are removed.
When I have tried install drivers via Windows Update but the installation always fails with error 0x800706be for all HP software.
I have tried install/uninstall several times.
I haven't have been able to successfully install it.
Printer previously worked fine with Windows 7 Pro 64-bit.
Please help me!
07-25-2016 02:11 PM - edited 07-25-2016 02:12 PM
Hi @mariankral,
Welcome to HP Forums!
I have read your post and wanted to help.
I understand you failed to install the printer driver in Windows 10.
First, please make sure the printer driver is removed from your system completely:
HP Printers - Uninstalling the Printer Software (Windows)
Then, restart your laptop.
Download DJ_AIO_NonNet_Full_Win_WW_140_404-4.exe to your desktop. Run it and follow the on-screen instruction.
Let me know if you can finish the installation this time.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
Regards,
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
