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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Problem scan Officejet 4500 with Windows 11

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11-02-2021 08:15 AM - last edited on 11-13-2024 05:37 AM by SofiaML
Hello, I bought a new Hp Envy laptop running Windows 11. In adding a printer, I managed to install it. The printer works, but the scan function does not.
I looked in the hp drivers on the site.
I cannot find a driver for this printer. Can you help me solve my problem? Thank you!
"HP COMMUNITY TEAM NOTE"
11-08-2021
09:08 PM
- last edited on
03-02-2022
06:35 AM
by
AgathaV
11-23-2021 07:30 AM
Hello,
Sorry for the delay.
I have tried your driver pack for my printer. This is the wrong driver. I forgot to specify that my printer is an HP Officejet 4500 (USB and ethernet). My printer is not wifi. It is installed in an ethernet network. I am missing the drivers for it to work in ethernet.
Each driver I have found on the net is for an Officejet 4500 Wifi.
I am looking for the drivers for an OfficeJet 4500 ethernet.
Thank you for your help.

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