Problem with HP Deskjet Ink Advantage 3515 printer

[musidi]

fast ov all i thank u 4 your help, i did wat u told me but still the problem persists, the product displays on screen, but the printer does not function (ts lyk the system where cattridges are, does not move even on a scanner) what else should i do.

[Ciara_B]

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@musidi wrote:
fast ov all i thank u 4 your help, i did wat u told me but still the problem persists, the product displays on screen, but the printer does not function (ts lyk the system where cattridges are, does not move even on a scanner) what else should i do.

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Hi, is the printer still within warranty? If so, contact HP Support as you may require a replacement..

http://welcome.hp.com/country/us/en/wwcontact_us.html

Ciara

[PJGEYER]

My printer is still new and suddenly my scanner does not work...it did work before.  when i click on the scan option a window comes up which indicated that the HP DESKJET 3510 WAS NOT FOUND.  all the other functions of the printer is in perfect working condition except the scanner.  

[carltontapp]

Hi everyone, I just got myself a hp deskjet 3515 printer and It came with hp 662 black and colour cartridges. The problem occurred when i went to the store to purchase the black ink cartridge. I asked the store guy to give me a cartridge for my printer and he gave me a hp 650 cartridge which stated on the box that it supports hp ink advantage deskjet 3515 printer. Now when I installed the cartridge it shows me incompatible cartridge error. How can I bypass this?

[sipreal]

I too had the same 0x02b7c2ed error code problem with my Advantage 3525 All-In-One and just like many others nothing of the suggested solutions worked and started to "play around" with the settings and I discovered that if I had "Wireless" and "Direct Wireless" both set on "ON".

So as I am printing via my home network I switched "Direct Wireless" to "OFF", which fixed the problem in my case.

So I think that the problem appears when both"Wireless" and "Direct Wireless" are "ON". So if you have this problem as well, check if both your "Wireless" and "Direct Wireless" are set to "ON" as well and if they are switch the one you do not use to "OFF".

To check it or change the settings go to Settings >>>OK >>> Wireless >>> OK >>> and select either "Wireless" or "Direct Wireless" depending which one you do NOT use >>> OK >>> and switch it to "OFF" by clicking  OK.

I hope this helped many other people with this problem.