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‎04-04-2016 09:36 AM - last edited on ‎05-16-2016 03:27 AM by Retired

HP Recommended

Problem with printhead msg.jpg

If you encounter a Printhead error message on the following printers...

  • HP Officejet 6812
  • HP Officejet 6815
  • HP Officejet 6820
  • HP Officejet Pro 6230
  • HP Officejet Pro 6830
  • HP Officejet Pro 6835

....please contact HP Support as it's likely you will require a printer replacement (note the printhead in these models is a non-removable part)

 

See links below, depending on you country....

 

Americas and Asia

http://support.hp.com/us-en/document/c04839288

 

Europe, Middle East, Africa

http://support.hp.com/gb-en/document/c04839289

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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