• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2016 09:36 AM - last edited on ‎05-16-2016 03:27 AM by Retired

HP Recommended

Problem with printhead msg.jpg

If you encounter a Printhead error message on the following printers...

  • HP Officejet 6812
  • HP Officejet 6815
  • HP Officejet 6820
  • HP Officejet Pro 6230
  • HP Officejet Pro 6830
  • HP Officejet Pro 6835

....please contact HP Support as it's likely you will require a printer replacement (note the printhead in these models is a non-removable part)

 

See links below, depending on you country....

 

Americas and Asia

http://support.hp.com/us-en/document/c04839288

 

Europe, Middle East, Africa

http://support.hp.com/gb-en/document/c04839289

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.