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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-08-2017 08:04 AM

HP Recommended
Product: Office jet pro 6835
Operating System: macOS 10.12 Sierra

After installing a new HP ink cartridge, the printer was okay then began to have the problem with printhead showing up.  I would shut printer off, turn back on and it would clear.  That is no longer working.  What do I need to do?

1 REPLY 1

‎05-08-2017 02:04 PM

HP Recommended

If you are located in the United States or Canada and you would like to see if your printer can be serviced or replaced by HP, visit the Product Replacement for Printhead website.

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