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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Officejet 4635
Mac OS X 10.6 Snow Leopard

I'm trying to print some invitations using 5.5 x 7.75 cardstock paper.  In the print settings, I indicate the paper size and weight, but when the printer starts to print (the cartridges move as if it's printing something), only part of my text is printed or not printed at all. 

 

When I feed a lighter weight paper, it prints the entire document. Not sure what I'm doing wrong.  Please help!

5 REPLIES 5
HP Recommended

Welcome to the HP Community @braddahDane ,

 

I read your message about the issues you have been having with printing on 5.5 x 7.75 card stock, from your Officejet 4630 and wanted to reach out. I have checked the printers specifications and noticed the driver does not support the size you are wanting to print on, which is most likely why you are having a hard time printing on the card stock. However, you can try printing in Fast Draft mode to see if this will help, if not, try a size that the printer supports.

 

 

4635.PNG

 

 

Have a great Tuesday 🙂

 

a i n b o w 7000

I work on behalf of HP



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HP Recommended

I'm having problems with my officejet 4630 printing on 5x7 card stock, it prints only part or nothing at all.  Since this is such a common card stock size why doesn' it work?

HP Recommended

how can HP not support such a common card size??????

HP Recommended

Hey there @kbpw,

Welcome to the HP Community

 

Some printers do support that size however, the Officejet 4635 does not. If you have another model of printer, just visit www.hp.com, Support & troubleshooting, and type in your printer model and scope out the printers specifications for all of the information about that specific unit.

 

I hope that helps,

 

 

 

 

 

a i n b o w 7000

I work on behalf of HP



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HP Recommended

Hi, I have cardstock that is 8.5x11 and when I print, it starts halfway down the document.  If I print on regular copy paper, then it prints the entire document. I tried to realign my printer, and turn off then try again. 

 

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