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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-08-2022 04:37 PM

HP Recommended
Product: Officejet 6600
Operating System: Microsoft Windows 11

I just replaced my ink in my officejet 6600 and now an error message pops up saying " There is a problem with the printer or ink system.  Turn printer off, then on(which I have done 10x). 

 

I have turned off, cleaned cartridges and updated firmware, but still isn't working. 

1 REPLY 1

‎01-11-2022 05:24 AM

HP Recommended

Hi @schock715,

 

I'd like to help!

  

If you have already performed the steps from the document Resolving 'Print System Problem', 'Problem with Ink System' Errors and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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