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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-13-2017 02:05 AM

HP Recommended
Product: DesignJet T930 PS
Operating System: macOS 10.12 Sierra

Hi.

 

Last week i installed this large format printer. In the specifications it says that tghe printer could "take" pdf files.

 

Anyone who know why it doesn´t work sending pdf files to the printer?

 

jpg files are ok to print

 

1 REPLY 1

‎02-13-2017 06:52 AM

HP Recommended

Hi,

 

There should not be issues printing PDF files from HP Designjet 930ps, since ps stands for Poscript extensions including Adobe reader.

In this case I would recommend to make sure graphic language is set to auto.

To test printing functionality you can also save the PDF file into an USB thumb drive and print directly from the printer.

Also, make sure you have installed the correct the driver

 

http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=9014475&swLangOid=8&swEnvOid=4158

 

If there is a particular error code or warning message while printing the PDF please let us know to accurately address the issue.

 

Cheers,

 

Chris Estrada

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