QR codes not printing

[snorrelang]

I print this secure pdf document on my old  printer and the qr code prints out.  I send it to my new officejet pro 8630 and the document prints nicely but there is a blank space where the QR code should be.

all printing is being done wireless

[Dragon-Fur]

@snorrelang

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@snorrelang wrote:

I print this secure pdf document on my old  printer and the qr code prints out.  I send it to my new officejet pro 8630 and the document prints nicely but there is a blank space where the QR code should be.

all printing is being done wireless

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If you have not done so, update / reinstall your Adobe Reader DC software - do this even if you do not use the software directly:

• Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit)

If no joy:

The content is not being translated to something the printer software can "understand"...

• Print your PDF file as an image

Reference:

Manage Print Output with Print Preview

Sections, various - including:

• Preparation
• PDF Files

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