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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-27-2016 05:27 PM

HP Recommended
Product: ENVY 7645
Operating System: macOS 10.12 Sierra

How do I remove a printer from my HP Connected account on the HP Connected website (www.hpconnected.com)?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2016 04:33 AM

HP Recommended

Thank you for your response.  Your solution was partially correct for my situation.  At the My Printers page there was no link under the printer to remove it.  However after a little more searching, I selected "Settings" and the link to "Remove Printer" was there.  Thank you for your assistance.

 

 

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2 REPLIES 2

‎11-28-2016 02:46 AM

HP Recommended

Hi,

 

Please login to your HP connected account by clicking the link in the image below and underneath your priter in the printers tab, you'll see a remove printer option (shown beow).

 

remove printer.JPG

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‎11-28-2016 04:33 AM

HP Recommended

Thank you for your response.  Your solution was partially correct for my situation.  At the My Printers page there was no link under the printer to remove it.  However after a little more searching, I selected "Settings" and the link to "Remove Printer" was there.  Thank you for your assistance.

 

 

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