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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-26-2017 02:10 PM

HP Recommended

Hi!

 

I have exactly the same problem.

Has this been solved yet...?

 

Thanks!

2 REPLIES 2

‎03-27-2017 11:12 AM

HP Recommended

Afraid not. Went through all the loops, got several (friendly but frankly useless) calls from helpdesk basically having me redo everything I already tried: reinstalling, rebooting, etc. etc....

 

Conclusion: No longer supported & it doesn't work. Scanning works nut no OCR.

 

OCR seems to be embedded deep somewhere in the drivers and I can't find even where the exectable is (If I could I could try to get it to do its work some other way, but alas.)

 

 

Shame on HP, but there you have it. Too old, not supported. 

 

 

 

 

 

‎03-27-2017 01:09 PM

HP Recommended

Thanks for the reply!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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