Envy 5660 using color ink when printing B&W

[clwguy]

Same issue here. I am printing in Black and White - Draft. There is not option to select color or black and white anywhere, even under the options which are controlled by the driver

[clwguy]

Found the solution, though it's not an elegant one: remove the color cartridge. The printer gives you a message: printing in single cartridge mode and then prints everything using only the black ink.

[Dvortex]

Hello, @clwguy - Hope you are well!

Thank you for joining HP support forums, I would like to help 🙂

I understand that you are having issues while printing in black and white and you are using the single cartridge mode to get the job done.

Going through your post, this could be an issue with the printer drivers. In that case, we might need to uninstall the drivers and re-install the same.

• Unplug the USB cable from the printer and computer if present.
• Go to Control panel – Programs and feature – Select the HP Envy printer entries and uninstall them.
• Restart your computer.
• Now click on http://hp.care/2oNpJQq to download and install the printer drivers.
• Connect the USB cable if prompted.

Now try changing the printing preferences:

• Go to control panel – Devices and printers – Give a right click on Envy 5660 and select printing preferences.
• In the pop-up window, click on “Advanced” button - check for printing in grayscale option. Make sure it is turned on

Let me know if that helps. Good luck!

Cheers 🙂

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