Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Same issue here. I am printing in Black and White - Draft. There is not option to select color or black and white anywhere, even under the options which are controlled by the driver
Found the solution, though it's not an elegant one: remove the color cartridge. The printer gives you a message: printing in single cartridge mode and then prints everything using only the black ink.
Hello, @clwguy - Hope you are well!
Thank you for joining HP support forums, I would like to help 🙂
I understand that you are having issues while printing in black and white and you are using the single cartridge mode to get the job done.
Going through your post, this could be an issue with the printer drivers. In that case, we might need to uninstall the drivers and re-install the same.
Now try changing the printing preferences:
Let me know if that helps. Good luck!
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