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Re: i have an error message : reflash 12345

I installed firmware update a few days ago and now my printer is locked up with "Reflash 12345" on the printer's screen. It's an HP OfficeJet 4630. I've attempted to download the updates from support but they won't install because even with the printere plugged directly into my laptop, it's not found with "Reflash 12345" error on it.

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