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‎05-14-2017 09:03 AM - edited ‎05-14-2017 09:06 AM

HP Recommended

I think I see your problem. Tray 1 is the small slot in the front for manually feeding paper. The paper cassette which holds the paper and slides out is called tray 2. Please select tray 2 in the print driver and see if it now works.

1 REPLY 1

‎05-14-2017 05:22 PM

HP Recommended

That was the problem! Thank you so much!

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