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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-07-2017 06:53 PM

HP Recommended
I have the same issue with my 8612. Cant figure out how to unlock the administrator lock. Please provide me specific steps to solve this problem.

Pete
1 REPLY 1

‎05-09-2017 08:48 AM

HP Recommended

@Pcmarketos,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to unlock the admin password for your HP Officejet Pro 8612 e-All-in-One Printer.

 

I am sending the solution in a private message.

 

Please check your Private message icon on the upper right corner of your HP Forums profile.

 

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post as this Private message box is not monitored.

 

You have a good day ahead.
 

Rainbow23 - HP Support.
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