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‎10-01-2017 02:51 PM

HP Recommended

I had the user intervention error and figured out that the printing would complete if I went into task manager and killed the Print Spooler task.  But I had to do this EVERY time I printed.  A fix that seems to stick is to assign a  standard TCP/IP Port to the printer in Windows.  To do this, find the printer, go to Printer Properties, then click on ports.  For mine, WSD was selected but there was another port with the printer's IP address (192.168...).  Uncheck WSD and check the IP port, close out properties.  Now it seems to work reliably,  I also have and have always had a manual IP for the printer to eliminate that as a variable.  This is crazy.  I have battled with printers my entire adult life and I can't believe I still have to do this kind of thing in 2017, but seems like I always do.

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