cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
MO703
New member
1 0 0 0
Message 1 of 1
88
Flag Post

Re: user intervention required for wireless printing

HP Recommended

I had the user intervention error and figured out that the printing would complete if I went into task manager and killed the Print Spooler task.  But I had to do this EVERY time I printed.  A fix that seems to stick is to assign a  standard TCP/IP Port to the printer in Windows.  To do this, find the printer, go to Printer Properties, then click on ports.  For mine, WSD was selected but there was another port with the printer's IP address (192.168...).  Uncheck WSD and check the IP port, close out properties.  Now it seems to work reliably,  I also have and have always had a manual IP for the printer to eliminate that as a variable.  This is crazy.  I have battled with printers my entire adult life and I can't believe I still have to do this kind of thing in 2017, but seems like I always do.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation